Public Sector Bodies Accessibility Regulations in the UK
Overview
The Public Sector Bodies Accessibility Regulations 2018 (PSBAR) is a UK law that requires public sector websites and mobile apps to be accessible to everyone, including people with disabilities. The goal is to ensure that digital services provided by public organisations like government websites, schools, and hospitals can be used by people with visual, hearing, motor, or cognitive impairments.
Key Requirements in Simple Terms
1. Follow WCAG Standards – Public sector websites and apps must meet the Web Content Accessibility Guidelines (WCAG), an international standard for digital accessibility. Currently, the required level is WCAG 2.2 AA.
2. Publish an Accessibility Statement – Organisations must clearly state how accessible their website or app is, list any barriers users might face, and explain how to request alternative formats if needed.
3. Coverage – The law applies to:
- Public-facing websites (e.g., government services, universities).
- Mobile apps (e.g., public transport apps, health services).
- Intranets and extranets (internal systems used by employees).
4. Exemptions – Some content is exempt, such as:
- Live video/audio.
- Archived or old documents (unless still in use).
- Third-party content not controlled by the public sector.
5. Disproportionate Burden – If making certain content accessible is too costly or difficult, organisations can claim an exception—but they must prove why and still provide alternatives where possible.
Important Deadlines
- 23 September 2019 – New public sector websites (published after 23 September 2018) had to comply.
- 23 September 2020 – Older websites (published before 2018) had to meet the rules.
- 23 June 2021 – Public sector mobile apps had to comply.
Why It Matters
This law helps ensure that everyone, including disabled users, can access essential services like healthcare, education, and government forms without barriers. Non-compliance can lead to legal action or complaints.
This explanation is based on UK legislation: Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.