European Accessibility Act (EAA): A Simple Explanation
What is the European Accessibility Act (EAA)?
The European Accessibility Act (EAA) is a law passed by the European Union (EU) to make everyday products and services more accessible for people with disabilities. The goal is to remove barriers so everyone with visual, hearing, motor, or cognitive impairments can easily use digital and physical services.
This law applies to private companies and public organisations, ensuring accessibility is a standard across the EU.
Key Requirements of the EAA
The EAA sets rules for making the following accessible:
- Digital Products & Services
- Websites, mobile apps, and e-commerce platforms must be usable with screen readers, keyboard navigation, and other assistive technologies.
- Videos must have captions, and images need text descriptions (alt text).
- Everyday Devices
- Smartphones, computers, ATMs, ticket machines, and e-readers must have features like voice control, adjustable text size, and tactile buttons.
- Transport & Banking Services
- Public transport websites, apps, and ticket machines must be accessible.
- Online banking and payment services must work with assistive tools.
- Emergency Services
- The EU emergency number 112 must be reachable through accessible communication methods.
- Accessibility Statements
- Companies must publish a statement explaining how their products/services meet accessibility rules.
Important Deadlines
- 2019: The EAA became an EU law.
- 2022: EU countries had to adopt it into their national laws.
- June 28, 2025: All new products and services must comply with the EAA.
Who Must Follow the EAA?
- Businesses selling products/services in the EU (even if based outside the EU).
- Exceptions: Very small companies (under 10 employees and €2 million annual turnover) or if compliance causes an "undue burden".
Why Does This Matter?
The EAA helps 135 million people with disabilities in the EU access essential services independently. It also benefits older adults and people with temporary disabilities.
This explanation is based on the official EU document. For more details, visit the European Commission’s EAA page.