Professional Accessibility Services: Going Beyond Automation
Access Services adds expert judgment, assistive technology testing, and verified compliance reporting to your automated audits, ensuring accessibility is usable, compliant, and continuously accountable.
Expert-Led Accessibility Support for Real-World Use
Expert-led accessibility support involves manual audits that go beyond automated scanners,
validating real-world usability through assistive technology testing and producing
compliance outcomes that are defensible under WCAG, ADA, and EAA.
How Expert-Led Accessibility Works
Scope is defined by reviewing digital assets, user journeys, underlying technologies, and applicable WCAG, ADA, or EAA requirements to prioritize risk and focus testing efforts.
Hands-on evaluation is conducted using screen readers, keyboard navigation, and other assistive technologies, supported by automation to identify issues automated scanners miss.
Findings are converted into clear, prioritized remediation guidance aligned with the existing codebase and development workflows, with expert input available as needed.
Services Included in Expert Accessibility Audits
Evaluate websites and web applications against recognized accessibility standards such as WCAG.
- Review HTML structure and semantic element usage
- Verify alternative text for images and multimedia content
- Assess form labels, instructions, and error identification
- Evaluate navigation structure for clarity and consistency
- Review ARIA roles, states, and attributes for correct implementation
Conduct accessibility reviews of iOS and Android applications using real-world usage scenarios.
- Test with platform-specific screen readers (e.g., VoiceOver, TalkBack)
- Evaluate navigation with external keyboards and assistive inputs
- Review support for voice commands, gestures, and alternative interactions
- Assess touch target size, spacing, and interactive element behavior
- Validate dynamic type, font scaling, and layout adaptability
Evaluate visual design systems and interfaces to ensure accessibility and usability across devices and contexts.
- Analyze color contrast for text, icons, and UI components
- Review focus indicators for visibility, consistency, and keyboard navigation
- Validate responsive layouts across common breakpoints
- Assess text sizing, line height, and spacing for readability
- Review use of icons, labels, and visual cues for clarity and comprehension
Assess non-web content for accessibility, usability, and compliance with applicable accessibility standards.
- Review PDF structure, tagging, and logical reading order
- Evaluate captions, transcripts, and audio descriptions for media content
- Assess image libraries for meaningful and context-appropriate alternative text
- Review video player controls and accessibility-related settings
- Verify font embedding, text searchability, and selectable content in documents
Overview Of Access Services
Accessibility Standards & Compliance Alignment
Accessibility compliance means aligning digital experiences with recognized standards such as WCAG, ADA, and EAA
to ensure equal access for all users. Accesstive supports widely adopted accessibility standards and regulations,
helping organizations manage compliance as an ongoing, structured process rather than a one-time technical exercise.
Accessibility Support for Every Team
FAQs
Yes. AI and automated audits identify detectable issues, but manual accessibility audits are required to evaluate real-world usability, interaction flows, and assistive technology behavior.
A full accessibility audit includes manual review of web pages, apps, documents, and media against WCAG, supported by assistive technology testing and remediation guidance.
Automated testing finds code-level issues, while manual testing evaluates usability, context, and assistive technology behavior that automated tools cannot reliably assess.
WCAG 2.1 is widely referenced in regulations, while WCAG 2.2 adds usability-focused criteria. The appropriate version depends on regulatory obligations and organizational requirements.
Accessibility audits typically cover websites, web apps, mobile apps, PDFs, documents, images, audio, and video content.
Yes. Remediation guidance is provided for mobile apps and documents, including recommendations for structure, navigation, screen reader support, and media accessibility.
Timelines vary by scope and complexity. Small audits may take days, while larger, multi-asset assessments can take several weeks.
Audits identify accessibility gaps, guide remediation, and provide documentation supporting due diligence aligned with WCAG, ADA, and EAA requirements.
Yes. Improving semantic structure, headings, labels, and alternative text can enhance usability and support content clarity and search visibility.
Manual reviews are typically conducted initially and repeated after major updates or periodically to support ongoing accessibility governance.
