Act of 4 April 2019 on the Digital Accessibility of Websites and Mobile Applications of Public Entities
Overview
This law ensures that websites and mobile apps created or used by public entities in Poland are accessible to everyone, including people with disabilities. It aims to prevent digital exclusion by requiring public organizations to follow accessibility standards, making their online content usable for all citizens.
Key Provisions in Simple Terms
Who Must Comply?
- Public sector bodies like government offices, schools, universities, hospitals, and state-funded organizations.
- Some non-governmental organizations (NGOs) receiving EU funds must also comply 9.
What Must Be Accessible?
- Websites and mobile apps must meet WCAG 2.1 AA standards (a set of guidelines for digital accessibility) 9.
- Key elements like contact details, navigation tools, and official documents must be fully accessible.
- Exceptions include archived content (published before September 23, 2018) and live multimedia 915.
Accessibility Declaration
- Every public entity must publish an accessibility statement on its website, explaining:
- How well the site meets accessibility standards.
- Any content that isn’t accessible and why.
- How users can request alternative access (e.g., a screen-reader-friendly version) 313.
- This declaration must be updated annually 9.
Deadlines for Compliance
- New websites/apps (published after September 23, 2018): Had to comply by September 23, 2019.
- Older websites/apps (published before September 23, 2018): Had to comply by September 23, 2020.
- Mobile apps: Deadline was June 23, 2021 2.
User Rights
- Anyone can request accessible versions of unavailable content.
- Public entities must respond within 7 days or propose an alternative solution within 2 months 313.
- If denied, users can file a complaint with the Polish Ombudsman 13.
Why This Matters
This law helps ensure equal access to online services for people with disabilities, such as those who use screen readers, keyboard navigation, or need captions for videos. It aligns with broader EU digital accessibility rules 18.
This explanation is based on the official document:
Act of 4 April 2019 (Full Text)