New Zealand

Online Practice Guidelines in New Zealand: A Simple Explanation

The Online Practice Guidelines are rules set by the New Zealand government to make sure websites and digital services are accessible to everyone, including people with disabilities. These guidelines help government agencies create online content that is easy to use for people with visual, hearing, motor, or cognitive impairments.

Key Requirements in Simple Terms

Follow WCAG 2.1 Level AA Standards

Government websites must meet international accessibility rules called WCAG 2.1 Level AA. This means:

  • Text alternatives for images (so screen readers can describe them).
  • Captions or transcripts for videos (for deaf or hard-of-hearing users).
  • Keyboard-friendly navigation (for people who can’t use a mouse).
  • Clear and simple language (to help people with cognitive disabilities).

1. Exceptions for Certain Content

  • Some content, like complex maps or live video without critical information, may be exempt from these rules if making them fully accessible is too difficult.

2. Self-Assessment & Reporting

  • Government agencies must check their websites for accessibility and report their compliance. If they find problems, they must submit a plan to fix them.

3. Important Dates

  • The latest version, Web Accessibility Standard 1.2, takes effect from March 2025 and updates the rules to WCAG 2.2 for better accessibility.

Why This Matters

About 25% of New Zealanders have some form of disability, and many older adults also benefit from accessible websites. Following these guidelines ensures everyone can use government services online without barriers.

This explanation is based on the official New Zealand Government Web Standards document. For more details, visit:
https://www.digital.govt.nz/standards-and-guidance