Malta

Accessibility of the Websites and Mobile Applications of Public Sector Bodies Regulations

Overview

This law ensures that websites and mobile apps run by public sector organizations (like government agencies, local authorities, and public institutions) are accessible to everyone, including people with disabilities. The goal is to make digital services easier to use for people with visual, hearing, motor, or cognitive impairments 12.

Key Requirements in Simple Terms

1. Accessibility Standards

  • Public sector websites and apps must follow accessibility guidelines, making them perceivable, operable, understandable, and robust 16.
  • This includes features like screen reader compatibility, keyboard navigation, clear text contrast, and captions for videos 27.

2. Accessibility Statement

  • Every public sector website and app must publish an accessibility statement explaining:
    • How accessible it is.
    • Any parts that aren’t fully accessible and why.
    • How users can report problems or request alternative formats 15.

3. Exemptions (When the Rules Don’t Apply)

  • Some content is exempt, such as:
    • Old documents (like PDFs published before September 2018).
    • Live videos or pre-recorded media before September 2020.
    • Heritage materials (e.g., scanned historical manuscripts) 15.
  • Schools and NGOs may also have partial exemptions unless they provide essential public services 27.

4. Deadlines for Compliance

  • New websites (published after September 2018) had to comply by September 2019.
  • Older websites had until September 2020.
  • Mobile apps had to meet the rules by June 2021 15.

5. Monitoring & Enforcement

  • Governments must check if public sector websites and apps follow the rules.
  • If a site isn’t accessible, users can file complaints 17.

Why This Law Matters

Over 80 million people in the EU have disabilities, and many struggle to use poorly designed websites and apps. This law helps ensure everyone has equal access to essential services like healthcare, voting, and education 46.

This explanation is based on the official document:
 Accessibility of the Websites and Mobile Applications of Public Sector Bodies Regulations