Greece - EAA

European Accessibility Act (EAA) in Greece: A Simple Explanation

What is the EAA?

The European Accessibility Act (EAA) is a law designed to make everyday products and services more accessible for people with disabilities across the European Union, including Greece. The goal is to ensure equal access to digital and physical services, from websites and mobile apps to ATMs and public transport.

Key Provisions in Greece

Greece has adopted the EAA into national law (Law No. 4994) to enforce accessibility standards. Here’s what it covers in simple terms:

  1. Digital Accessibility – Websites, mobile apps, and online services (like e-banking or e-commerce) must be usable by people with disabilities. This includes features like screen-reader compatibility, keyboard navigation, and clear text alternatives for images.
  2. Public Services – Self-service terminals (e.g., ticket machines, ATMs) must be accessible, with features like voice guidance or tactile buttons.
  3. Transport & Emergency Services – Real-time travel info and emergency communications (e.g., calling 112) must be accessible, including text support for deaf users.
  4. Consumer Devices – E-readers, smartphones, and payment terminals must include accessibility features like adjustable fonts or voice control.

Important Deadlines

  • June 28, 2025: Most digital services and new products must comply.
  • June 28, 2027: Emergency services (like 112) must fully meet accessibility standards.

Penalties for Non-Compliance

Businesses that don’t follow the rules may face fines ranging from €2,000 to €100,000, depending on the violation. Repeat offenders could have their products or services banned from the market.

This explanation is based on the official European Commission documents and Greek national law. For more details, visit the European Commission’s EAA page.