Understanding Estonia's Information Society Services Act
Overview
The Information Society Services Act is an Estonian law that sets rules for online service providers, ensuring they operate fairly and transparently. It applies to digital services like e-commerce platforms, online marketplaces, and other internet-based businesses. The law aims to protect users while promoting trust in digital services.
Key Provisions in Simple Terms
1. Who Does the Law Apply To?
- The law covers businesses providing online services, such as websites selling goods, digital platforms, and professional services delivered electronically.
- It does not apply to traditional phone calls, faxes, or TV/radio services.
2. What Must Service Providers Disclose?
- Online businesses must display:
- Their name, registration number, and contact details (including email).
- If fees apply, whether taxes and delivery costs are included.
- For regulated professions (like lawyers or doctors), they must show their professional qualifications.
3. Rules for Online Ads & Promotions
- Ads must be marked as promotional content.
- Any discounts, gifts, or contests must have transparent terms and conditions.
4. Liability for Online Content
- Websites that only host or transmit user-generated content (like forums or cloud storage) are not automatically responsible for illegal content, unless they knowingly allow it.
5. Cross-Border Services
- Estonian law applies to businesses based in Estonia, even if they serve customers in other EU countries.
- Restrictions can be imposed only for serious reasons, like protecting public health or security.
Important Dates
- Enacted: April 14, 2004 (with updates over the years, the latest in 2024).
- Key Updates:
- 2010: Added rules on VAT identification for businesses.
- 2021: Strengthened transparency in commercial communications.
Final Note
This explanation simplifies the Information Society Services Act based on the official document. For full legal details, refer to the original text here:Information Society Services Act