E-Accessibility Policy in Singapore
Overview
Singapore’s e-Accessibility Policy is part of the government’s commitment to inclusive digital services for everyone, including people with disabilities. While not a formal law, it is a set of guidelines and recommendations under Singapore’s Digital Government Blueprint and Enabling Masterplan 2030 (EMP2030). The policy encourages businesses and government agencies to follow best practices so that websites, apps, and digital services are usable by all, regardless of ability.
Key Provisions & Requirements
The policy is based on international Web Content Accessibility Guidelines (WCAG 2.1 Level AA) and includes the following key recommendations:
- Alternative Text for Images – All images should have descriptive text (alt text) so screen readers can explain them to users with visual impairments.
- Keyboard Navigation – Websites must be fully usable with just a keyboard, helping people who cannot use a mouse.
- Video & Audio Accessibility – Videos should have captions, transcripts, or sign language interpretation for deaf or hard-of-hearing users.
- Readable Content – Text should be clear, with simple language, short sentences, and bullet points to help people with cognitive disabilities.
- Compatibility with Assistive Tech – Websites must work with screen readers, voice commands, and other assistive tools.
Important Dates & Compliance
- The Enabling Masterplan 2030 sets a goal for all high-traffic government websites to be fully accessible by 2030 (up from 61% in recent years).
- While compliance is mandatory for government agencies under the Digital Service Standards (DSS), private businesses are encouraged but not legally required to follow these guidelines.
Conclusion
This explanation is based on Singapore’s official Digital Government Blueprint, Enabling Masterplan 2030, and related accessibility guidelines. For more details, refer to the official document here: https://www.tech.gov.sg/digital-government-transformation/